Customer Service – Central Coast Excellence From Start to Finish
Great customer service is quite rare. Chem-Dry Red Rose believes that looking after customers is the main reason that we have gone from strength to strength. Unfortunately, poor service is very commonplace in many industries. It may start with a sullen shop assistant in the morning and end with a no-show tradie in the afternoon. Many of us experience poor service on a regular basis.
We understand that your time is valuable. You deserve to be looked after if you decide to have your carpets or upholstery cleaned with us. Chem-Dry is the leading cleaning Franchise in the world. Chem-Dry Red Rose has just won the International Franchise of The Year Award for 2018.
Experience Our Difference
Our Team is Waiting for Your Call!
Our website. We spend a lot of time and effort to explain our products and services to enable you to make an informed choice. Chem-Dry Red Rose is a premium service provider and we hate to be vague. You will find that our website covers many pages with comprehensive information.
That First Phone Call. Our office staff are always ready to take your call. It will be local and a live voice. Our company believes that the person that answers the phone should also live on the Central Coast. We go even further. All our office staff have extensive practical cleaning experience. This makes their advice quite useful.
Accurate Price Information. Many companies provide a low price to get the work and then insist on adding extra cost for “industrial cleaning” or they charge more per stain. We may seem more expensive but the price information we give to our customers is as accurate as possible.
Punctual Cleaners. In a perfect world, our carpet cleaners will arrive exactly on time on the date arranged. At times, technicians fall ill or have a customer that wants more work done on the day. We will endeavour to let you know in all cases where something changes. We know how important your time is.
Outstanding Cleaning Results. Without getting fantastic results we would not have a business. Our eco-friendly restoration leads the way. All our technician are extensively trained in stain removal to get the very best possible results.