Commercial Water Damage Restoration – Chem-Dry Emergency Service
Our commercial water damage restoration services are not called on that often. When it happens it usually means all hands on deck. Friday started quietly enough. 
The call came and it was one of the largest buildings in Gosford that had suffered major water damage to two floors of their customer service divisions. The potential disruption from a closure would have meant a significant loss of trading.
Our commercial water damage restoration services are not called on that often. When it happens it usually means all hands on deck. Friday started quietly enough. commercial water damage restoration. The call came and it was one of the largest buildings in Gosford that had suffered major water damage to two floors of their customer service divisions. The potential disruption from a closure would have meant a significant loss of trading.
The directors and our great staff at Chem-Dry Red Rose pride ourselves on looking after our amazing customers. Emergencies happen all the time and because we have 3 vans on the road, we could adjust our schedule to cater for this kind of unforeseen situation.
The commercial water damage restoration event happened in the early hours and we were able to attend the location within an hour of being notified. We did not have to rebook any of our fantastic regular clients and no one was inconvenienced. I guess that this is an advantage of having a big team on hand!
During the first phase, we had 5 experienced technicians on-site with 3 extraction machines. commercial water damage restoration. We spent the next four days at the premises extracting water from all carpeted flooring and setting up drying equipment.
You need the right equipment for the job!
We had over 30 air movers and 6 dehumidifiers removing the moisture quickly to ensure that no mould or bacteria could develop in the carpet. To do this, we applied our patented antimicrobial solution which is only available to our network.
During the first phase, we had 5 experienced technicians on site with 3 extraction machines. commercial water damage restoration. We spent the next four days at the premises extracting water from all carpeted flooring and setting up drying equipment. We had over 30 air movers and 6 dehumidifiers removing the moisture quickly to ensure that no mould or bacteria could develop in the carpet. To do this, we applied our patented antimicrobial solution which is only available to our network.
As the offices are used over a 24 hour period, we faced some challenges, but the advantage was that we were able to work around the clock. This meant that we needed to perform our duties around the staff in the 24-hour call centre.
After two days of drying, the carpets were ready for the final part of the process. We were able to start the cleaning process. We cleaned the entire premises with our hot carbonation extraction method. We had a huge advantage as we were able to use our truck mounted system which is recognised as a platinum cleaning method by the Carpet and Rug Institute. It has THE best vacuum power.
We pre-sprayed the carpets and used our main cleaner, sanitised and deodorised. Their office carpets were looking brand new and the staff were settled back into their workstations. The conference room was ready to be used and the downstairs membership shop front was cleaned and open for business.
As a team, we were so proud of the results that we achieved and how happy our client was with the management of the whole job. We had our challenges but we were able to work through them and ensure that our client was not significantly inconvenienced.
We have had a lot of similar jobs over the past 30 years and we look forward to helping out all of our wonderful clients in the future if they ever experience water damage. Our commercial cleaning activities also cover carpets, chairs, tiles and partitioning.
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